At Digital Bharat Seva, accessible through https://digitalbharatseva.in/, one of our foremost priorities is ensuring the privacy and security of all visitors and users of our platform. This Privacy Policy outlines the various types of information collected and recorded by ONLINE ACCURACY ACCOUNTS SERVICES PRIVATE LIMITED and explains how we utilize this information to enhance user experience and protect your data.

If you have any additional questions or require further clarification regarding our Privacy Policy, we encourage you to contact us directly for assistance. This Privacy Policy exclusively applies to online activities and is valid for visitors interacting with our website. It does not extend to information collected offline or through other channels not associated with this website.

By accessing or using our website, you hereby provide consent to this Privacy Policy and agree to abide by its terms and conditions. We are committed to maintaining transparency, and we ensure that any personal information requested will be communicated clearly at the point of collection, along with the reasons for its use.

When users interact with us, whether through direct contact or registration, additional personal information may be collected, including but not limited to, your name, email address, phone number, mailing address, and the contents of your communication with us. Such information helps us address your queries, provide services, and enhance your experience on our platform.

When you register for an account on our platform, we may require specific details such as your contact information, including name, company name, address, email address, and phone number. This information is vital for creating a seamless and customized user experience while ensuring compliance with applicable regulations.

The information we collect is used to operate, maintain, and improve our website and services. This includes personalizing your experience, developing new features, analyzing user activity, and communicating updates or relevant information. In addition, we may use your information to send transactional emails, promotional offers, or notifications related to the services you access through our platform. Furthermore, we employ collected data to detect and prevent fraud, ensuring the safety and integrity of our website and services.

As part of our operational standards, Digital Bharat Seva uses log files to monitor and analyze user activity on our platform. These log files contain details such as internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), timestamps, referring or exit pages, and click counts. This data is not linked to personally identifiable information and is primarily used for understanding trends, managing the website, tracking user engagement, and gathering demographic insights.

For new registered agents on our platform, we adhere to a standard wallet recharge policy. To activate their account, all newly registered agents must complete their first-time wallet recharge using the same payment method used during registration. Wallet balances can be utilized for availing various services or transferred back to the user’s bank account after successful training session. Until the wallet recharge is completed, certain services and functions may remain inactive, potentially causing delays in account functionality.

Cookies are used on our website to enhance user experience. These cookies store information about user preferences, visited pages, and other relevant data. The purpose is to deliver a customized browsing experience based on user activity. Third-party advertisers and partners may also use cookies, web beacons, or JavaScript to optimize advertising content and measure its effectiveness. However, Digital Bharat Seva does not have direct control over these third-party tools, and we encourage users to refer to their respective privacy policies for additional details.

Our platform includes provisions for advertising partnerships, and we advise users to familiarize themselves with the privacy policies of third-party advertisers or servers. Additionally, users should note that there is an annual maintenance fee applicable for the first year of usage, which is charged at a nominal rate of ₹10 per day. This maintenance fee is necessary to ensure uninterrupted services and technical support for the duration of the first year.

As part of our commitment to regulatory compliance, we adhere to privacy protection standards such as the California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR). Under these regulations, users have the right to access, rectify, or erase their personal data, restrict or object to its processing, and request data portability. Users can exercise these rights by contacting us, and we will respond to such requests within one month.

We place a high priority on protecting the privacy of children. Digital Bharat Seva does not knowingly collect personal information from children under the age of 13. Parents or guardians who believe that their child may have provided such information are urged to contact us immediately, and we will take appropriate steps to remove the information from our records.

It is important to note that this Privacy Policy is subject to periodic updates or revisions to reflect changes in our practices, legal obligations, or operational needs. Any amendments to the policy will be published on this page, and users are encouraged to review the Privacy Policy regularly to stay informed about how their data is being used and protected.

Should you have any questions, concerns, or feedback about this Privacy Policy or the measures we take to safeguard your privacy, please do not hesitate to contact us directly. Your trust and satisfaction remain our highest priorities, and we are committed to maintaining a secure and transparent environment for all users of Digital Bharat Seva.